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Frequently Asked Questions

Schedule Service and General Questions

Can you repair my garage door on the same day?

Usually, we can. Fix Garage Doors CA knows how to identify problems and execute solutions, all in a day. Our professionally-trained technicians are ready the same day, and we send enough employees to the job site. Our staff size ensures our team doesn’t have to call for reinforcements to lift a door.

Can I get a quote?

Entering a financial contract with anything, it is best to get a quote so you are aware of the cost and can budget accordingly.

My garage door is loud. What can you do for me?

We offer garage door tune-ups, which is the most effective solution to a loud garage door. Usually, age and faulty chains, pulleys, springs, remote control or other moving parts are usually responsible for unusually loud doors. We keep replacement parts on hand from our manufacturers, so you don’t have to worry about a long wait. Your door might also shake. The most likely culprits are the pulleys that lift the garage door open. They’re complicated to fix, so hiring our professionals is your best bet if you want to correct the problem.

Should I use a professional installer?

Garage doors are the most massive moving objects in your home. The installation of doors is highly technical. Springs can be particularly dangerous, and proper installation is crucial to the door’s performance and the safety of its users. Our professional technicians can typically install a door in only a few hours and are careful to ensure all safety requirements are met. A professional installation will save you time and guarantee that your door performs safely and effectively.

Will I get a warranty with my garage door?

Wondering how many years my door will last. When buying an expensive item or service, you will want to ensure it comes with some form of warranty. You want to have security that will last a long time.

Do I need an insulated door?

Insulation is not a requirement. However, the average price is between $100 to $245 to add. It is not bad, considering that insulation increases the door’s toughness, and if you are using the garage as a workshop, comfort is a top priority. Insulated doors are typically quieter and keep temperatures in the garage relatively stable. Reducing room temperature fluctuation above the garage can be a big energy saver.

How often should my overhead garage door be serviced?

Your overhead garage door is your home’s largest piece of moving equipment. To ensure a properly working door and operator, you should have your overhead garage door and operator serviced annually. The longer you put off the necessary service, the more damage may result. Regular service can extend the life of your door and operator.

Will I need to be at home for the garage door installation?

Not necessary. But we prefer to show the whole process of work to our customers.

How long does it take to install?

If you work full time and need to be home for an instalment or have to tell a friend to be at your home or property, you will more than likely need to know how long the garage door replacement or installation will take.

Can my garage door be repaired easily and cheaply?

It is important to know what damage you might get, how to fix it, and how much it will cost. Check with the door professional what your garage door repairs might look like.

How can I tell if my garage door is damaged?

Sometimes the damage will be all too obvious in the form of dented, cracked, or crumpled doors. However, there are also more subtle clues to tell you something is amiss, such as the door can’t be lifted manually, or the door sags, or the door hard to be opened or close, or it is closed too fast. Potential causes include problematic springs, door imbalance, or garage door-opener motor issues. If you notice any issues, contact us asap.

Pricing and Billing

Do you provide a free estimates?

Yes, we do not charge for quoting you a new door, gate, and/or opener estimate. However, we charge for a service call if the door, gate, and/or opener needs repairing. Our technicians are experts and should be able to fix most problems. Our trucks have almost every part required to complete any job mostly.

How much does it cost?

Depending upon the damage, it can cost anywhere between $50 -$700. If any smaller parts, such as the wheels or the spring, are broken, you can only have that part reinstalled. But if the central mechanism has faced damage and requires fixing, you are in for a budget burner. Contact Fix Garage Doors CA anytime for pocket-friendly garage door service for people living in Toronto and the GTA area.

How much does it cost to replace cable on garage door?

Expect to pay between $100 and $400 for new cables, including labour. If a cable has broken, the door may run off the track, and the counterbalance may not be in the correct position.

What forms of payment do you take?

We accept all forms of payment: Cash, Interac e-Transfer and Credit or debit cards.

Garage Door Repairs Questions

What is the most common problem with garage doors?

Off-track repair. One of the most common problems homeowners encounter with their doors is a door stuck in the open position. The first thing to check when this happens is the photo eye sensors placed on either side of the door.

What is the average life of a garage door?

Though many factors contribute to a garage door’s lifespan, typically it will last around 15 and 30 years. Your door’s lifetime will vary depending on the type and brand you choose. Factors like the weather, environment, usage and maintenance schedule also impact the longevity of any type of door.

What causes a garage door to malfunction?

By far the most common issue we see causing a garage door opener to malfunction is with the electric eye safety system that we call the photo eye. Several things can happen to create a problem with the photo eye. The photo eye can be blocked by something like a rake, a shovel, or a trash can that got moved.

How often should you replace garage door cables?

Depending on the cycle count of your door and how often you use your garage, cables should last 8-15 years. You can extend the life of cables by keeping up with a regular maintenance schedule or asking our garage door questions to our pros.

Can I fix a garage door spring by myself?

You can definitely replace garage door spring on your own, but it can be a bit tricky and dangerous, and the skill required depends a lot on the type of springs that you have.

How much should it cost to replace a garage door spring?

On average, a garage door spring repair price ranges from $150 to $350 per door, inclusive of the hardware and labour per door. However, if your damage is less severe and you will only need to lubricate the springs, the cost will be lower, usually costing up to $100.

Why has my garage door broken down?

The most common problem associated with garage doors breaking down is the spring or the cables. In case it is the cables, the emergency cord should be able to help you. Otherwise, it is most likely to be broken torsion springs that is not allowing your door to function. You should also check the power source and the remote for any potential problems.

Can I replace a garage door spring myself?

If you do not have acute engineering knowledge, we would advise against attempting to fix any part of the door yourself. Sure, the wheels can be fixed DIY, but parts central to the door’s mechanism should not be tampered with. Always contact professionals when you notice any problem with the garage door.

What to do when my garage door refuses to close?

There are sensors beneath the door that scan for items while closing it. In case an item is spotted the door will not close. Sometimes these scanners are covered by dust and thus they sense an object and stop the door from closing. Make sure the scanners are clean before closing the door. If this does not solve the problem, you will have to enlist the help of professionals.

Should I repair or replace my damaged garage door?

When your door is battered by wind, weather, or normal wear and tear, repairing the damage may be fairly simple, especially if the door is relatively new. Common fixes include using filler to mend a split in a wood door, installing a strut for splits in doors of other materials, or replacing a single panel.

Garage Door Openers Repairs Questions

What opener should you purchase and from where?

Both chain drive and belt drive openers are built with the same mechanisms. However, the chain drive is built for continuous, heavy-duty strain, while the belt drive is quieter. A belt drive works better if your garage is below a bedroom. Buy garage door openers from reliable, reputed sources to avoid bending and buckling with constant use. There is no guarantee of a reliable purchase if you buy from small retail stores, even though they may be cheaper.

How do you diagnose a garage door opener problem?

Ensure the opener is plugged in and the garage circuit breaker is in the correct place. Make sure your door has not been manually locked by mistake. Replace the batteries of the keypad or remote control. Confirm that you’re within the recommended range and position when using garage door remotes.

Is It worth repairing a garage door opener?

Regardless of any issues you’re having with your garage door opener, you should replace it if it’s at least a decade old. Door opener repair can also be more expensive than replacement.

How long Is the warranty on replacement garage door opener parts?

All replacement garage door opener parts and labour services are covered by a warranty of up to 3 months.

Contact Us

Toll-free: (888) 242-0777

Business hours

7:30 am - 9:00 pm Every Day

Our customer service representatives operate from 7:30 am to 9:00 pm, 7 days a week, 365 days a year including weekends & holidays.

We accept online service requests sent through the quick order form around the clock. If you send your request outside of our normal business hours, our representative will contact you first thing in the morning.

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